Module 13

Health System Building Blocks: Delivering High Quality Care to Patients with HIV During COVID-19

The goal of this module is for learners to better understand the WHO health system building blocks and how they affect the care of the patients with HIV, including during the COVID-19 pandemic.

What you will learn in Module 13

Demonstrate effective communication strategies to provide support to a patient who is angry or upset

Understand the implications of a drug stockout on ART resistance and clinical outcomes

Discuss the roles of the 6 WHO building blocks of the healthcare system

Identify gaps in healthcare delivery using value- stream mapping (QI)

Use a fishbone diagram in relation to the 6 building blocks of the health care system to identify possible gaps resulting in COVID-19 infections in health facility staff (QI)

Discuss solutions to keep patients engaged in care and on ART during COVID-19

Stacked blocks

Complete the Module

Each module includes a self-paced group activity and a group activity. The self-paced activity should be completed first. Learner and facilitator materials for the group activity are at the bottom of this page.

Self-Paced Activity

For the best experience, complete the self-paced activity in one session. Your progress through the self-paced module is not saved. Select the “Start Course” button below to begin.

Group Activity

Use the resources below to facilitate group activites to practice skills presented in the module.

Facilitator Materials: Presentation

Slides for presenting the module activities.

Download PowerPoint >>

Facilitator Materials: Instructions

Instructions for facilitating the learning activity.

Open Facilitator PDF >>

Learner Materials:

Instructions for learners to complete the activity.

Download Learner Word Document >>
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